Welcome to Latner.ng! This Privacy Policy explains how Latner Enterprise ("Latner.ng,", "Latner" "we," "us," or "our") collects, uses, discloses, and protects your information when you use our website, services, and platform (collectively, the "Service").
By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service..
Personal Data: Any information relating to an identified or identifiable natural person.
Data Subject: The identified or identifiable natural person to whom Personal Data relates.
Data Controller: The entity that determines the purposes and means of the processing of Personal Data.
Data Processor: The entity that processes Personal Data on behalf of the Data Controller.
NDPR: Nigeria Data Protection Regulation 2019 and any succeeding legislation.
We may collect various types of information in connection with the Service, including:
Account Information: When you register for an account (as a Landlord, Tenant, or Account Manager), we collect information such as your name, email address, phone number, physical address, business name (if applicable), and password.
Property Information (for Landlords): Details about the rental properties you manage, such as address, type, size, rental rates, and tenant information.
Tenant Information (provided by Landlords or Tenants): Names, contact details (email, phone), lease agreement details, payment history, and any other information relevant to the tenancy managed through the Service.
Financial Information: For processing payments (e.g., rent, subscription fees), we may collect bank account details or payment card information. This information is often processed directly by our third-party payment processors.
Documents: Information contained in documents you upload, such as lease agreements, identification documents (for verification purposes, where applicable and legally permitted), and property-related documents.
Communications: When you contact us for support, provide feedback, or communicate with other users through the platform, we may collect records of those communications.
Usage Data: We collect information about how you interact with our Service. This includes IP addresses, browser types, device information (such as operating system), pages viewed, features used, access times, and referring website addresses.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your Browse activities, personalize your experience, and analyze Service usage. Please see our "Cookies and Tracking Technologies" section below for more details.
We may receive information about you from third-party services if you choose to integrate or link them with Latner.ng, or if other users (e.g., a Landlord adding a Tenant) provide your information.
We use the information we collect for various purposes, including:
Create and manage user accounts.
Enable rental space management, including listing properties, managing leases, and tracking finances.
Process payments for rent and subscription fees.
Facilitate communication between Landlords, Tenants, and Account Managers.
Provide automated reminders and notifications.
Offer customer support.
Understand how users access and use the Service to improve its functionality and user experience.
Develop new features and services.
Personalize content and features for you.
Track Service performance and usage metrics.
Conduct research and analysis.
Verify accounts and activity.
Monitor for and prevent fraudulent or illegal activities.
Enforce our Terms and Conditions.
Send you service-related announcements, updates, security alerts, and administrative messages.
Respond to your comments, questions, and requests.
Send you marketing and promotional communications (where you have consented or where permitted by law). You can opt-out of these communications at any time.
Comply with applicable laws, regulations, legal processes, or governmental requests.
We do not sell your Personal Data. We may share your information in the following circumstances:
Information is shared between Landlords and their respective Tenants (and associated Account Managers) as necessary for the rental management process (e.g., lease details, payment status, communications).
Information is shared between Landlords and their respective Tenants (and associated Account Managers) as necessary for the rental management process (e.g., lease details, payment status, communications).
Payment processors
Cloud hosting providers
Analytics providers
Communication tools
Customer support software providers These providers are authorized to use your information only as necessary to provide these services to us and are obligated to protect your information.
We may disclose your information if we believe it's required by applicable law, regulation, legal process, or governmental request; to enforce our Terms and Conditions; to protect the security or integrity of our Service; or to protect the rights, property, or safety of Latner.ng, our users, or the public.
If Latner.ng is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
We may share your information with third parties when we have your explicit consent to do so.
Latner.ng acts as a Data Controller for the Personal Data you provide directly to us to create and manage your account and to use our Service (e.g., your registration information, billing details).
When Landlords use our Service to manage their properties and tenants, the Landlord is generally the Data Controller for the Personal Data related to their tenants and properties. In this capacity, Latner.ng acts as a Data Processor on behalf of the Landlord, processing such data in accordance with the Landlord's instructions and our Terms and Conditions. Landlords are responsible for ensuring they have a lawful basis for collecting and processing their tenants' Personal Data through our Service.
We will only collect and process your Personal Data where we have a lawful basis to do so. Lawful bases include:
Consent: Where you have given us explicit consent to process your Personal Data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you (e.g., to deliver the Latner.ng Service you have subscribed to).
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your fundamental rights and freedoms do not override those interests. Our legitimate interests include providing, improving, and securing our Service, and for direct marketing (where permissible).
We implement reasonable technical and organizational measures designed to protect the security of your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures may include encryption, access controls, and secure software development practices.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We will retain your Personal Data for as long as your account is active or as needed to provide you with the Service. We may also retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete or anonymize your Personal Data.
Depending on your location and applicable law, you may have the following rights regarding your Personal Data:
Right to Access: You have the right to request copies of your Personal Data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions (e.g., for direct marketing).
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we are processing your Personal Data based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. In Nigeria, this is the Nigeria Data Protection Commission (NDPC).
To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.
our information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If we transfer your Personal Data outside of Nigeria, we will ensure that appropriate safeguards are in place to protect your Personal Data in accordance with the NDPR and other applicable laws. These safeguards may include adequacy decisions by the relevant authorities or the use of Standard Contractual Clauses.
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and use Personal Data about you, we do not use cookies to serve interest-based advertising.
What are Cookies? Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.
How We Use Cookies: We use cookies to:
Authenticate you and keep you signed in.
Remember your preferences and settings.
Understand how our Service is being used.
Measure the effectiveness of our marketing campaigns.
Your Choices: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.
Our Service is not directed to individuals under the age of 18 ("Children"). We do not knowingly collect Personal Data from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We may also provide you with notice through the Service or by email.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, your data protection rights, or our data practices, please contact us:
Latner Enterprise
8 Ethiope Cl, Maitama, Abuja 904101, Federal Capital Territory
privacy@latner.ng
07038767072