Welcome to Latner.ng! These Terms and Conditions ("Terms") govern your access to and use of the Latner.ng website, services, and platform (collectively, the "Service"), owned and operated by Latner Enterprise ("Latner.ng," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
By creating an account, accessing, or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind the Organization to these Terms.
Latner is a SaaS platform designed to simplify rental space management. Our services include, but are not limited to:
Rental space management tools, Automated rent collection and payment processing, Automated rent reminders, Performance tracking and real-time analytics, Financial tracking and reporting, Secure document upload, storage, and verification, Multi-tier user access for Landlords, Tenants, and Account Managers, Support for various types of rental spaces (e.g., homes, offices, shops, stores), Flexible pricing models (e.g., fixed, adjustable, per-square-meter billing), Visitor management for estates and buildings (visitor communities, scheduled appointments and walk-in visitor requests, reception sign-in/sign-out, rotating daily access codes, and emergency/panic alerts).
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
Account Creation: To use
certain features of the Service, you may be required to create an account. You agree to provide
accurate, current, and complete information during the registration process and to update such
information to keep it accurate, current, and complete.
Account Responsibility: You are responsible for
safeguarding your account password and for any activities or actions under your account, whether or
not you have authorized such activities or actions. You agree to notify us immediately of any
unauthorized use of your account.
Account Types: The Service offers different
access levels and features based on user roles, such as Landlord, Tenant, or Account Manager. Your
access and use of these features will be determined by your designated role.
You agree not to misuse the Service. For example, you must not, and must not
attempt to:
Use the Service for any illegal or unauthorized purpose.
Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
Attempt to gain unauthorized access to the Service or its related systems or networks.
Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing,
defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially,
ethnically, or otherwise objectionable.
Violate any applicable local, state, national, or international law.
Infringe upon or violate our intellectual property rights or the intellectual property rights of
others.
Subscription Fees:
Certain features of the Service may be subject to fees ("Subscription Fees"). You agree to pay all
applicable Subscription Fees as set forth on our pricing page or as otherwise agreed with us in
writing.
Payment Terms: We may use a third-party payment
processor to bill you through a payment account linked to your account. The processing of payments
will be subject to the terms, conditions, and privacy policies of the payment processor in addition
to these Terms.
Renewals: Unless you cancel your subscription,
it will automatically renew at the end of each subscription period for a further period of the same
length, and you authorize us to collect the then-applicable Subscription Fee using any payment
method we have on record for you.
Changes in Fees: We reserve the right to change
our Subscription Fees. We will provide you with reasonable prior notice of any change in
Subscription Fees.
Taxes: All fees are exclusive of all taxes,
levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all
such taxes, levies, or duties.
Our IP: Latner and its
licensors exclusively own all right, title, and interest in and to the Service, including all
associated intellectual property rights. You acknowledge that the Service is protected by copyright,
trademark, and other laws of Nigeria and foreign countries. You agree not to remove, alter, or
obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in
or accompanying the Service.
Your Data: You (or your licensors) retain
ownership of any data, information, or material that you upload, submit, or store in the Service
("Your Data"). You grant us a worldwide, non-exclusive, royalty-free license to use, process,
transmit, and display Your Data as necessary for us to provide the Service to you, and as otherwise
permitted by our Privacy Policy.
Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms, explains how we collect, use, and share your personal information and data. We treat user data as private and do not volunteer it to third parties: we will disclose it to a government, regulatory, or law-enforcement authority only where we are legally compelled by valid, binding legal process, and even then we will review, challenge, and narrow such requests and disclose only the minimum necessary wherever the law allows. Please review our Privacy Policy here.
Definition: "Confidential Information" means all information disclosed by a party ("Disclosing Party") to the other party ("Receiving Party"), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Obligations: The Receiving Party will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care) to (i) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of these Terms, and (ii) except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of its and its affiliates’ employees and contractors who need that access for purposes consistent with these Terms and who have signed confidentiality agreements with the Receiving Party containing protections no less stringent than those herein
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LATNER, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LATNER.NG’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE AMOUNT YOU PAID TO LATNER.NG FOR THE SERVICE IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.
You agree to defend, indemnify, and hold harmless Latner, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your access to or use of the Service, (ii) Your Data, or (iii) your violation of these Terms.
Term: These Terms will remain in full force and effect while you use the Service. Termination by You: You may terminate your account and these Terms at any time through your account settings, or by contacting customer support at hello@latner.ng. Termination does not entitle you to a refund except as set out in the "Refunds and Cancellation" section or as required by law. Termination by Us: We may suspend or terminate your access to the Service, at our sole discretion, at any time and without notice to you, for any reason, including but not limited to your breach of these Terms. Effect of Termination: Upon termination, all licenses and rights granted to you in these Terms will immediately cease. We will not be liable to you or any third party for any termination of your access to the Service. Provisions that by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Scope: Where enabled, the Service provides
optional visitor-management tools for estates and buildings, including visitor communities,
scheduled appointments and walk-in visitor requests, reception sign-in and sign-out, rotating
daily access codes ("Code of the Day"), and emergency/panic alerts.
Access Codes and Passcodes: Community
passcodes and daily access codes are confidential. You are responsible for keeping them secure,
sharing them only with authorised residents, reception staff, and visitors, and for any activity
carried out using them. We may rotate, reset, or revoke codes at any time.
Host and Reception Responsibilities:
Residents/hosts are responsible for the accuracy of the visitor information they submit and for
the conduct of visitors they invite. Reception staff are responsible for verifying visitors and
using the tools appropriately. You must only submit visitor details where you are authorised to
do so and have informed the visitor as required by applicable law.
Not a Security or Emergency Service: The
visitor-management and panic/alert features are administrative and notification aids only. They
are NOT a monitored security service and do NOT replace physical security measures, on-site
personnel, or official emergency services. Alerts are delivered within the app on a best-effort
basis and may be delayed or fail due to factors outside our control (e.g., connectivity or device
settings). In an emergency you must contact the appropriate local emergency services directly.
Responsibility for Access and Safety: The
building owner or operator is solely responsible for access-control decisions and for the safety
and security of their premises, residents, staff, and visitors. To the maximum extent permitted
by law, Latner is not liable for unauthorised access, the acts or omissions of any visitor,
resident, or reception user, or any loss, injury, or damage arising from the use of or reliance
on the visitor-management features.
Visitor Data: Personal data of visitors is
handled in accordance with our Privacy Policy. Where you submit visitor or resident data, you are
responsible for having a lawful basis to provide it and for informing the individuals concerned.
Latner.ng provides software tools that facilitate rental and community management. We are not a landlord, tenant, property manager, broker, or party to any lease, tenancy, or other agreement between users. We do not own, manage, or control any property listed or managed through the Service, and we are not responsible for the accuracy of listings, the condition of any property, the conduct of any user, the payment or non-payment of rent, deposits, levies, or service charges, or any dispute between landlords, tenants, account managers, residents, or visitors. Any such dispute is solely between the parties involved, and you release Latner.ng from any claims arising out of disputes between users. Where we provide payment facilitation, we act only as a technology intermediary and not as a party to the underlying transaction.
Except where required by applicable law or expressly stated otherwise in writing, Subscription Fees are non-refundable, and we do not provide refunds or credits for partial periods, unused features, or downgrades. If you cancel, your subscription will remain active until the end of the then-current paid period, after which it will not renew. Following cancellation or termination, we will handle your data as described in our Privacy Policy.
If a payment is declined or fails, we may retry the charge and may notify you to update your payment method. If fees remain unpaid, we may suspend or restrict your access to the Service until outstanding amounts are paid, without limiting our other rights. You remain responsible for all amounts due, including any costs reasonably incurred by us in recovering overdue amounts.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved through amicable negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be referred to and finally resolved by arbitration in Abuja, Nigeria in accordance with the Arbitration and Mediation Act 2023 (or any amendment or re-enactment thereof).
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us at:
Latner Enterprise
8 Ethiope Cl, Maitama, Abuja 904101, Federal Capital Territory
hello@latner.ng
09022242222
These Terms, together with our Privacy Policy, constitute the entire and exclusive understanding and agreement between Latner.ng and you regarding the Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Latner.ng and you regarding the Service.
Force Majeure: We will not be liable for any
failure or delay in performance caused by events beyond our reasonable control, including acts of
God, natural disasters, war, terrorism, civil unrest, government action, power or internet
failures, or third-party service disruptions.
Severability: If any provision of these Terms
is held to be invalid or unenforceable, that provision will be limited or removed to the minimum
extent necessary, and the remaining provisions will remain in full force and effect.
Assignment: You may not assign or transfer
these Terms or any rights or obligations under them without our prior written consent. We may
assign these Terms, in whole or in part, in connection with a merger, acquisition, reorganization,
or sale of assets, or otherwise by operation of law.
No Waiver: Our failure to enforce any right
or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver
must be in writing to be effective.
Notices: We may provide notices to you via
email, through the Service, or by posting on our website. You may send legal notices to us using
the details in the "Contact Information" section. Notices are deemed given when sent or posted.
Relationship of the Parties: Nothing in these
Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship
between you and Latner.ng. The parties are independent contractors.
Electronic Communications: You consent to
receive communications from us electronically, and you agree that electronic communications,
agreements, and notices satisfy any legal requirement that such communications be in writing.