Last Updated: 29 October 2026.
Welcome to Latner.ng! These Terms and Conditions ("Terms") govern your access to and use of the Latner.ng website, services, and platform (collectively, the "Service"), owned and operated by Latner Enterprise ("Latner.ng," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
1. Acceptance of Terms
By creating an account, accessing, or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind the Organization to these Terms.
2. Description of Service
Latner is a SaaS platform designed to simplify rental space management. Our services include, but are not limited to:
Rental space management tools, Automated rent collection and payment processing, Automated rent reminders, Performance tracking and real-time analytics, Financial tracking and reporting, Secure document upload, storage, and verification, Multi-tier user access for Landlords, Tenants, and Account Managers, Support for various types of rental spaces (e.g., homes, offices, shops, stores), Flexible pricing models (e.g., fixed, adjustable, per-square-meter billing), Visitor management for estates and buildings (visitor communities, scheduled appointments and walk-in visitor requests, reception sign-in/sign-out, rotating daily access codes, and emergency/panic alerts).
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
3. User Accounts
Account Creation: To use certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Responsibility: You are responsible for safeguarding your account password and for any activities or actions under your account, whether or not you have authorized such activities or actions. You agree to notify us immediately of any unauthorized use of your account.
Account Types: The Service offers different access levels and features based on user roles, such as Landlord, Tenant, or Account Manager. Your access and use of these features will be determined by your designated role.
4. User Conduct and Responsibilities
You agree not to misuse the Service. For example, you must not, and must not attempt to:
Use the Service for any illegal or unauthorized purpose. Interfere with or disrupt the integrity or performance of the Service or the data contained therein. Attempt to gain unauthorized access to the Service or its related systems or networks. Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. Violate any applicable local, state, national, or international law. Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
5. Fees and Payments
Free to use: The Service is currently free. We do not charge subscription fees, usage fees or any other fee for it, and we do not ask for your payment card details.
Future fees: We may introduce paid plans or fees in future. If we do, we will tell you by email and in the Service at least thirty (30) days before any fee can apply to you, with the price, what it covers and how it is billed. Nothing will be charged to you unless you choose a paid plan after that notice.
6. Intellectual Property Rights
Our IP: Latner and its licensors exclusively own all right, title, and interest in and to the Service, including all associated intellectual property rights. You acknowledge that the Service is protected by copyright, trademark, and other laws of Nigeria and foreign countries. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Service.
Your Data: You (or your licensors) retain ownership of any data, information, or material that you upload, submit, or store in the Service ("Your Data"). You grant us a worldwide, non-exclusive, royalty-free license to use, process, transmit, and display Your Data as necessary for us to provide the Service to you, and as otherwise permitted by our Privacy Policy.
7. Data Privacy
Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms, explains how we collect, use, and share your personal information and data. We treat user data as private and do not volunteer it to third parties: we will disclose it to a government, regulatory, or law-enforcement authority only where we are legally compelled by valid, binding legal process, and even then we will review, challenge, and narrow such requests and disclose only the minimum necessary wherever the law allows. Please review our Privacy Policy here.
8. Confidentiality
Definition: "Confidential Information" means all information disclosed by a party ("Disclosing Party") to the other party ("Receiving Party"), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Obligations: The Receiving Party will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care) to (i) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of these Terms, and (ii) except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of its and its affiliates’ employees and contractors who need that access for purposes consistent with these Terms and who have signed confidentiality agreements with the Receiving Party containing protections no less stringent than those herein
9. Warranties and Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LATNER, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LATNER.NG’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE AMOUNT YOU PAID TO LATNER.NG FOR THE SERVICE IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.
11. Indemnification
You agree to defend, indemnify, and hold harmless Latner, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your access to or use of the Service, (ii) Your Data, or (iii) your violation of these Terms.
12. Term and Termination
Term: These Terms will remain in full force and effect while you use the Service. Termination by You: You may delete your account and end these Terms at any time from your account settings, or at latner.ng/account/delete. Deletion takes effect immediately and needs no approval from us. If you are the only owner of a company account with active tenancies, you will first be asked to transfer ownership or end those tenancies, so that tenants are not left without a landlord. Termination does not entitle you to a refund except as set out in the "Refunds and Cancellation" section or as required by law, and does not cancel rent or other amounts you owe, or any tenancy agreement you have entered into. How we handle your information after deletion is described in our Privacy Policy. Termination by Us: We may suspend or terminate your access to the Service, at our sole discretion, at any time and without notice to you, for any reason, including but not limited to your breach of these Terms. Effect of Termination: Upon termination, all licenses and rights granted to you in these Terms will immediately cease. We will not be liable to you or any third party for any termination of your access to the Service. Provisions that by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Visitor Management
Scope: Where enabled, the Service provides optional visitor-management tools for estates and buildings, including visitor communities, scheduled appointments and walk-in visitor requests, reception sign-in and sign-out, rotating daily access codes ("Code of the Day"), and emergency/panic alerts.
Access Codes and Passcodes: Community passcodes and daily access codes are confidential. You are responsible for keeping them secure, sharing them only with authorised residents, reception staff, and visitors, and for any activity carried out using them. We may rotate, reset, or revoke codes at any time.
Host and Reception Responsibilities: Residents/hosts are responsible for the accuracy of the visitor information they submit and for the conduct of visitors they invite. Reception staff are responsible for verifying visitors and using the tools appropriately. You must only submit visitor details where you are authorised to do so and have informed the visitor as required by applicable law.
Not a Security or Emergency Service: The visitor-management and panic/alert features are administrative and notification aids only. They are NOT a monitored security service and do NOT replace physical security measures, on-site personnel, or official emergency services. Alerts are delivered within the app on a best-effort basis and may be delayed or fail due to factors outside our control (e.g., connectivity or device settings). In an emergency you must contact the appropriate local emergency services directly.
Responsibility for Access and Safety: The building owner or operator is solely responsible for access-control decisions and for the safety and security of their premises, residents, staff, and visitors. To the maximum extent permitted by law, Latner is not liable for unauthorised access, the acts or omissions of any visitor, resident, or reception user, or any loss, injury, or damage arising from the use of or reliance on the visitor-management features.
Visitor Data: Personal data of visitors is handled in accordance with our Privacy Policy. Where you submit visitor or resident data, you are responsible for having a lawful basis to provide it and for informing the individuals concerned.
14. No Party to Tenancy Relationships and User Disputes
Latner.ng provides software tools that facilitate rental and community management. We are not a landlord, tenant, property manager, broker, or party to any lease, tenancy, or other agreement between users. We do not own, manage, or control any property listed or managed through the Service, and we are not responsible for the accuracy of listings, the condition of any property, the conduct of any user, the payment or non-payment of rent, deposits, levies, or service charges, or any dispute between landlords, tenants, account managers, residents, or visitors. Any such dispute is solely between the parties involved, and you release Latner.ng from any claims arising out of disputes between users. Where we provide payment facilitation, we act only as a technology intermediary and not as a party to the underlying transaction.
15. Refunds and Cancellation
While the Service is free there is nothing to refund. You can stop using it or delete your account at any time (Section 12). If paid plans are introduced, how they are cancelled and refunded will be set out in the notice described in Section 5, before you can choose one.
16. Late or Failed Payments
While the Service is free, nothing is billed to you, so no payment to us can be late or fail. If paid plans are introduced, the notice described in Section 5 will say what happens to an unpaid fee.
17. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved through amicable negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be referred to and finally resolved by arbitration in Abuja, Nigeria in accordance with the Arbitration and Mediation Act 2023 (or any amendment or re-enactment thereof).
18. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
19. Contact Information
If you have any questions about these Terms, please contact us at:
Latner Enterprise
8 Ethiope Cl, Maitama, Abuja 904101, Federal Capital Territory
hello@latner.ng
09022242222
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire and exclusive understanding and agreement between Latner.ng and you regarding the Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Latner.ng and you regarding the Service.
21. General Provisions
Force Majeure: We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, power or internet failures, or third-party service disruptions.
Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Assignment: You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, reorganization, or sale of assets, or otherwise by operation of law.
No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing to be effective.
Notices: We may provide notices to you via email, through the Service, or by posting on our website. You may send legal notices to us using the details in the "Contact Information" section. Notices are deemed given when sent or posted.
Relationship of the Parties: Nothing in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between you and Latner.ng. The parties are independent contractors.
Electronic Communications: You consent to receive communications from us electronically, and you agree that electronic communications, agreements, and notices satisfy any legal requirement that such communications be in writing.